All our products are made in Australia, with the mask being from PRC.

Our products have NOT been tested on animals.

All our products are made with natural and naturally derived ingredients that protect and plump your lips.

Our products can be used as often as desired. For further product specifics, refer to the product page.

Immediately! Your lips will feel instantly smooth, plump and hydrated.

Yes! LIP DR products are packed full of ingredients that will enhance the effects of your filler and give them longevity.

Australia

Standard Shipping - FREE
Express Shipping - Flat rate of $12 AUD

International
Standard Shipping - FREE on orders over $75 USD
Standard Shipping - $19 USD orders under $75 USD

All orders will be dispatched from our warehouse within 24-48 hours of purchase.

Australia
Standard orders: 2-6 business days after time of dispatch for delivery.
Express orders: 1-3 business days after time of dispatch for delivery.

International
5-15 business (depending on country) days after time of dispatch for delivery.

Once your order has been dispatched, you will receive an email with all your tracking information.

All Australian orders are shipped via Australia Post.

All International orders are shipped via DHL.

Unfortunately, due to hygiene reasons we don’t accept returns or exchanges for change of mind.

Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items, please provide details (including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please contact our customer care team at hello@LIPDR.com.au and include your order confirmation number in the subject line so we can find your order easily and process your request promptly. Items must be returned in their original condition; no refund can be made for products that have been used. LIP DR does not take responsibility for the costs of returning the products.

Missing Items
We understand receiving your order on time and in good condition is important to you; it’s equally important to us. If you have missing items please contact our customer care team within 7 days of purchase, hello@LIPDR.com.au with your order confirmation number in the subject line so we can find your order easily and process your request promptly.